Using Active Listening When Adolescents Speak

After getting home from work, a mother asks her teenage daughter how her day went. Her daughter mumbles about the day going fine. The mother follows-up with a couple of more questions about homework and gets some more vague answers. Since it has been a long day and communication with her daughter doesn’t seem to…

An Ounce of Communication is Worth a Pound of Yelling

The first nine weeks of school arrives and the report card comes home. Mom opens her child’s report card to find that her little Einstein is failing a class and barely passing a couple of others. When she shows the report to the boy, he says, “My teacher is horrible. She never explains anything and…